FAQ

(1)Natural Stones are a product of Nature. Variation in thickness, sizes and colour is inherent over and above the specifications.It is advised to inspect crates and boxes for variation before laying and mix where necessary to ensure a natural blend. Pitting,fissures,veinning are all characteristics of natural stone and must be expected. Once material has been laid it has been deemed to be accepted.Stone Pavers require a appox 3mm-gap filled with an appropriate paverset.

(2)Quartz Stone Bench: There will always be slight color variation between slabs as quartz stone slabs contain up to 93% of natural quartz.

(3)Refund is not acceptable if the customer changes their mind or decides not to go ahead with a purchase once deposit has been made.we do not accept return or refund for stone of leftovers,off-cuts and discounted (special price) items .

How long does shippment take for made-to-order products?

It usually takes around 10-12 weeks to Perth including customs clearance time.